Configured an FXS port on a router C2951, attached bud set and inbound and outbound work on a bud se...

Adrian Otey · ‎02-22-2015

I make test calls with the phone plugged into the port, but there is no dial tone.

You call the port it rings and answers, but when you connect a fax it is getting a dial tone error.

The other 3 ports are not configured but they can make outbound faxes and have a dial tone, but they cannot except inbound faxes.

The port I configured can accept inbound faxes, but cannot make outbound faxes, since there is not dial tone, the fax machine gets the dial tone error.

Is there a command that I am missing:

Do I need to apply a outbound dial peer? (If inbound and outbound are working on a bud set, I should not have to.)

Is there a command to turn on the dial tone that I am missing.

I originally put groundstart on the port then changed it to loopstart, could that be the issue?

voice-port 0/2/0

shutdown

signal loopstart

echo-cancel enable

no shut

description **Fax Machine**

caller-id enable

station-id number 508XXXXXXX

station-id name XXX_Fax_Machine

destination-pattern 508XXXXXXX

port 0/2/0

Wilson Samuel · ‎02-22-2015

Hi,

Few questions:

1. Is it on CME or CUCM Voice Gateway?

2. Could you please post the full config of the router (please attach in a notepad)

Regards

Adrian Otey · ‎02-25-2015

I do not have access to the full router config

RBZRVG01>show voice port 0/2/0

Foreign Exchange Station 0/2/0 Slot is 0, Sub-unit is 2, Port is 0

Type of VoicePort is FXS VIC3-4FXS/DID

Operation State is DORMANT

Administrative State is UP

No Interface Down Failure

Description is **Fax Machine**

Noise Regeneration is enabled

Non Linear Processing is enabled

Non Linear Mute is disabled

Non Linear Threshold is -21 dB

Music On Hold Threshold is Set to -38 dBm

In Gain is Set to 0 dB

Out Attenuation is Set to 3 dB

Echo Cancellation is enabled

Echo Cancellation NLP mute is disabled

Echo Cancellation NLP threshold is -21 dB

Echo Cancel Coverage is set to 128 ms

Echo Cancel worst case ERL is set to 6 dB

Playout-delay Mode is set to adaptive

Playout-delay Nominal is set to 60 ms

Playout-delay Maximum is set to 1000 ms

Playout-delay Minimum mode is set to default, value 40 ms

Playout-delay Fax is set to 300 ms

Connection Mode is normal

Connection Number is not set

Initial Time Out is set to 15 s

Interdigit Time Out is set to 10 s

Call Disconnect Time Out is set to 60 s

Supervisory Disconnect Time Out is set to 750 ms

Ringing Time Out is set to 180 s

Wait Release Time Out is set to 30 s

Companding Type is u-law

Region Tone is set for US

Analog Info Follows:

Currently processing none

Maintenance Mode Set to None (not in mtc mode)

Number of signaling protocol errors are 0

Impedance is set to 600r Ohm

Station name RBZ_Fax_Machine, Station number 508XXXXXXX

Caller ID Info Follows:

Standard BELLCORE

Output attenuation is set to 14 dB

Caller ID is transmitted after 1 ring(s)

Translation profile (Incoming):

Translation profile (Outgoing):

lpcor (Incoming):

lpcor (Outgoing):

Voice card specific Info Follows:

Signal Type is loopStart

Ring Frequency is 25 Hz

Hook Status is On Hook

Ring Active Status is inactive

Ring Ground Status is inactive

Tip Ground Status is inactive

Digit Duration Timing is set to 100 ms

InterDigit Duration Timing is set to 100 ms

Hookflash-in Timing is set to max=1000 ms, min=150 ms

Hookflash-out Timing is set to 400 ms

No disconnect acknowledge

Ring Cadence is defined by CPTone Selection

Ring Cadence are [20 40] * 100 msec

Ringer Equivalence Number is set to 1

Andrew West · ‎02-22-2015

HI,

Is the handoff from your telco an FXO port?

Also it's a BUTT set not a BUD set..In this case BUTT = Basic Universal Telephone Test set.

Adrian Otey · ‎02-25-2015

Sorry about the English, princess phone.

show ver

Cisco IOS Software, C2951 Software (C2951-UNIVERSALK9-M), Version 15.2(4)M6, RELEASE SOFTWARE (fc2)

Technical Support: http://www.cisco.com/techsupport

Compiled Wed 19-Mar-14 17:21 by prod_rel_team

ROM: System Bootstrap, Version 15.0(1r)M16, RELEASE SOFTWARE (fc1)

RBZRVG01 uptime is 2 weeks, 2 days, 6 hours, 55 minutes

System returned to ROM by reload at 12:21:08 UTC Wed Feb 4 2015

System image file is "flash0:c2951-universalk9-mz.SPA.152-4.M6.bin"

Last reload type: Normal Reload

Last reload reason: Reload Command

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to

export@cisco.com.

Cisco CISCO2951/K9 (revision 1.1) with 479232K/45056K bytes of memory.

Processor board ID FTX1815AJHY

3 Gigabit Ethernet interfaces

24 Serial interfaces

1 terminal line

2 Channelized T1/PRI ports

1 Virtual Private Network (VPN) Module

2 Voice FXO interfaces

4 Voice FXS interfaces

DRAM configuration is 72 bits wide with parity enabled.

255K bytes of non-volatile configuration memory.

250880K bytes of ATA System CompactFlash 0 (Read/Write)

License Info:

License UDI:

-------------------------------------------------

Device# PID SN

-------------------------------------------------

*0 CISCO2951/K9

Technology Package License Information for Module:'c2951'

-----------------------------------------------------------------

Technology Technology-package Technology-package

Current Type Next reboot

------------------------------------------------------------------

ipbase ipbasek9 Permanent ipbasek9

security securityk9 Permanent securityk9

uc uck9 Permanent uck9

data None None None

Configuration register is 0x2102

sh voice call sum

PORT CODEC VAD VTSP STATE VPM STATE

============== ========= === ==================== ======================

0/0/0:23.1 g711ulaw n S_CONNECT S_TSP_CONNECT

0/0/0:23.2 - - -

0/0/0:23.3 - - -

0/0/0:23.4 - - -

0/0/0:23.5 - - -

0/0/0:23.6 - - -

0/0/0:23.7 - - -

0/0/0:23.8 - - -

0/0/0:23.9 - - -

0/0/0:23.10 - - -

0/0/0:23.11 - - -

0/0/0:23.12 - - -

0/0/0:23.13 - - -

0/0/0:23.14 - - -

0/0/0:23.15 - - -

0/0/0:23.16 - - -

0/0/0:23.17 - - -

0/0/0:23.18 - - -

0/0/0:23.19 - - -

0/0/0:23.20 - - -

0/0/0:23.21 - - -

0/0/0:23.22 - - -

0/0/0:23.23 - - -

0/1/0 - - - FXOLS_ONHOOK

0/1/1 - - - FXOLS_ONHOOK

0/2/0 - - - FXSGS_ONHOOK

0/2/1 - - - FXSLS_ONHOOK

0/2/2 - - - FXSLS_ONHOOK

0/2/3 - - - FXSLS_ONHOOK

sh voice port sum

IN OUT

PORT CH SIG-TYPE ADMIN OPER STATUS STATUS EC

=============== == ============ ===== ==== ======== ======== ==

0/0/0:23 01 isdn-voice up up none none y

0/0/0:23 02 isdn-voice up dorm none none y

0/0/0:23 03 isdn-voice up dorm none none y

0/0/0:23 04 isdn-voice up dorm none none y

0/0/0:23 05 isdn-voice up dorm none none y

0/0/0:23 06 isdn-voice up dorm none none y

0/0/0:23 07 isdn-voice up dorm none none y

0/0/0:23 08 isdn-voice up dorm none none y

0/0/0:23 09 isdn-voice up dorm none none y

0/0/0:23 10 isdn-voice up dorm none none y

0/0/0:23 11 isdn-voice up dorm none none y

0/0/0:23 12 isdn-voice up dorm none none y

0/0/0:23 13 isdn-voice up dorm none none y

0/0/0:23 14 isdn-voice up dorm none none y

0/0/0:23 15 isdn-voice up dorm none none y

0/0/0:23 16 isdn-voice up dorm none none y

0/0/0:23 17 isdn-voice up dorm none none y

0/0/0:23 18 isdn-voice up dorm none none y

0/0/0:23 19 isdn-voice up dorm none none y

0/0/0:23 20 isdn-voice up dorm none none y

0/0/0:23 21 isdn-voice up dorm none none y

0/0/0:23 22 isdn-voice up dorm none none y

0/0/0:23 23 isdn-voice up dorm none none y

0/1/0 -- fxo-ls up dorm idle on-hook y

0/1/1 -- fxo-ls up dorm idle on-hook y

0/2/0 -- fxs-ls up dorm on-hook idle y

0/2/1 -- fxs-ls up dorm on-hook idle y

0/2/2 -- fxs-ls up dorm on-hook idle y

0/2/3 -- fxs-ls up dorm on-hook idle y

PWR FAILOVER PORT PSTN FAILOVER PORT

================= ==================

Configured an FXS port on a router C2951, attached bud set and inbound and outbound work on a bud set (NO DIAL TONE) BUT, not a fax machine