01-29-2014 02:57 AM - edited 03-16-2019 09:29 PM
CUCM: 9.1
Phones work well registered to CUCM.
GW 2911 with IOS 15.2(4)M
configured call-manager-fallback
call-manager-fallback
secondary-dialtone 9
max-conferences 8 gain -6
transfer-system full-consult
timeouts interdigit 6
ip source-address 192.168.54.1 port 2000 strict-match
max-ephones 60
max-dn 90 dual-line preference 5
transfer-pattern .T
keepalive 10
time-zone 39
time-format 24
Problem definition:
When phones are in SRST, they register with the default gateway showing system message but no dn's.
thankyou in advance, please help.
01-29-2014 06:30 AM
Try adding "max-ephones XX" where XX is the number of phones you want to register.
Edit: i didnt look closely enough, you already have that. DOH!
01-29-2014 07:23 AM
Hi Kudur,
Looking at the config you have provided I would begin by removing the "preference 5" portion of the max-dn line of config. It looks like there are no specific alias matches that would need a higher preference than the max-dn line.
Thanks,
Tony
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01-29-2014 09:40 PM
Hi Tonyperla,
I have removed the preference 5, even now it shows the same behaviour.
now it is : "max-dn 90 dual-line"
01-30-2014 10:04 AM
What firmware are the phone(s) in question running? Can you also get the phone to go back into SRST and from your gateway run "show ephone registered" and supply the output? Thanks.
Thanks,
Tony
Please rate helpful posts!
01-30-2014 10:54 AM
Run thru the following document and make use of the show commands to provide us with extra info so we can help you please.
http://blog.ipexpert.com/2012/03/07/high-availability-series-1-srst-base-configuration/
02-03-2014 11:36 PM
Hi,
Thank you all and thanks for your inputs.
I configured CME SRST, which is operational.
02-04-2014 02:09 AM
Hi Mohanraj,
Glad that by CME SRST your problem is fixed.
But if it's possible for you to test with "call-manager-fallback" SRST, then please check below things:-
1). Check the SRST version
2). Check the Phone firmware supported for that SRST version.
It seems that there is an issue with Phone firware for the SRST version you are using.
Regards,
Nishant Savalia
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