Does Extension Mobility support voicemail\forwarding to voicemail?
We are still running UCCX CAD agents, but will be moving to Finesse soon.
I've been told Voicemail is not supported with Extension Mobility Devices\Agent that belong to Teams, with skills.
I don't have a lot of Agents that have Voicemail attached to their Extensions, but I have a few.
Is this a case where it's not supported, but it works?
We've ended up giving Users a second Extension that doesn't have Voicemail as a Primary Extension and making their line with Voicemail the Second line in their profile.
Seems like a waist of Extensions giving all these users two lines and it also gets confusing knowing how to contact users that have two extensions...
Looking for input
Thanks
Kelvin