10-24-2011 10:10 AM - edited 03-16-2019 07:40 AM
Hello all, I'm trying to connect wireless phone 7925 in wireless "a" band but I can't do it work.
Finally it connect to 802.11g and if I force the connection to A it doesn't work.
Any ideas?
10-24-2011 10:22 AM
Which AP vendor/model are you using ?
10-24-2011 10:35 AM
I have 29 lightweight APs AIR-LAP1242AG-A-K9 at 5508 controller Software Version 6.0.202.0
Thanks
10-24-2011 02:25 PM
You need to provide more information:
1. Is your Voice-related SSID configured/allowed on 802.11a radio?
2. What error messages are you getting?
3. What security/encryption are you using?
10-25-2011 06:34 AM
1. Is your Voice-related SSID configured/allowed on 802.11a radio?
Yes, other devices connect to 802.11a correctly
2. What error messages are you getting?
No connection.
3. What security/encryption are you using?
The controlle has two SSIDs configured, One is OPEN, free internet and works correctly, the VOICE-SSID y configured with CCKM authentication, and AES as encryption.
10-25-2011 01:49 PM
If it's not connecting, then make sure the 7925 password is correct. Have you checked if the phone password reaches the RADIUS server?
10-26-2011 08:10 AM
With the same configuration to 802.11g connect correctly.
No, the authentication don't reach the RADIUS server, I think that is something wrong at negotiation with 802.11a
06-14-2013 08:11 AM
Hi Martin,
The problem might be the regulatory domain. You might need to change the Country code to match the regulatory domain of the phones.
Regards,
Javier
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