Connection between IM and presence service node and external database failed

[ankit.gupta311]

Hi,

We have an IM and Presence server, and it is not getting connected to External database. The database type which we are using is Postgres. Kindly find the attached screenshot.

[Ratheesh Kumar]

Hi there

Could you try creating an admin user in windows named tcuser and test it out.

Hope this helps !!!

Cheers
Rath!

***Please rate helpful posts***

[Dennis Mink]

have you checked this:

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/im_presence/database_setup/10_0_1/CUP0_BK_D42EAF32_00_database-setup-guide-imp-100/CUP0_BK_D42EAF32_00_database-setup-guide-imp-100_chapter_00.html