Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi Team , How to find the number of calls made to a particular extension without using CDR. Suppose number of calls made to an extension (12341) from any extension for a day or so.
Im trying to setup CUE 7.0.5 on CME 8.5 This is my CUE. Components: - CUE Voicemail Language Support version 7.0.5 SinaiVoicemail# sh software licensesInstalled license files: - voicemail_lic.sig : 100 MAILBOX LICENSE Core: - Application mode: CCM...
How difficult is it to remove the leading 9 from all outbound calls? What are the issues with doing this configuration?
Hi,Need help with Cisco Historical Reports. Is there a report that shows how calls are disconnected. Whether it is the caller, the agent, or a problem with the system. And if so, can that be pulled by agent?Looked into user guide, but the report is o...
Hi Guys, My Customer have a solution where the CUCM is in the version 10.5.2 and I would like know if there any possibility (disconsidering FAC and CMC) in put password to blocked the IP Phone keyboard. The model in specific is 8851. Thanks, Re...
Hello all, On our current configuration one particular DID exp. 212-345-6789 rings to only one ext. 123, however Iike to have this same DID ring in another ext. 345 for example.. I tried adding the same rule as i have now, but i get an error telli...
Call flow : Main line : 8176993412 When someone calls this line goes to voicemail if not answered. The mailbox for this has Caller inputs configured. Option 1 (caller input 1) diverts the calls back to CUCM on line 8176993481 Line 817699...
Hi Guys, In specific remote site the conference stopped worked. The User A (external) call to site, the User B pickup the call. When User B try extend the conference to User C (internal), the User B and User C hear the audio, but, User A stay in wait...
We have cucm 11.5, with tsp on client with 11.5 we just installed device 8841 which uses SIP protocol. the other devices( 7960 ) are showing up in the list of devices via (windows dialer) but its not showing the 8841 model which uses SIP protocol...
Hello, What should I be looking for in the CDR report to tell whether a fax was successfully sent or not? -Thanks! Ben
Hi Expects, I am new to finesse customization, now i am trying to bring MS Dynamic CRM as a gadget in finesse to show the Screen pop up. I don't know how to Start. Kindly help me Thanks in Advance!!!
Hello, I have bought a pair of Cisco IP Phone 7861 for my small business (at good price) but I just realized they work only with Cisco Unified Communication Manager..is that right? Can I use it only inserting my provider data in it and get calls? ...
Hello All, Please I need your advice with regards to an issue with setting up our CUCM. We want to setup our Cisco unified communication manager to be able to make external call and also configure conference bridge for conference calls. The only issu...
Hello, I have CUCM 10.5 and I want to enable speed dial feature on Cisco 7906 SIP Phone but I don't find the tab of add speed dial? How can I fix this problem ?
