Hello,
We are unable to use the contacts function on the Cisco CP-9951 phones. So if we press the contacts button it just outputs to the screen "Contacts not available". We use a VOIP server that is based on asterisk. And the CP-9951 run on the latest SIP image.
We have configured in the SEP<MAC>.cnf.xml files that the phone has to get the directory.xml file like following:
<directoryURL>http://<ip-address>/directory.xml</directoryURL>
But the phones do not even hit that address when the contacts button is pressed on the CP-9951 We have confirmed that by monitoring the apache access.log.
The weird thing is that if I put the exact same URL between the <servicesURL> tags it does hit the apache server.
Can somebody help us?
Thanks in advance.
Greetings,