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Cross Cluster Extension Mobility for Softphones

travis-dennis_2
Level 7
Level 7

Hello,

Cross Cluster Extension Mobility seems to not be supported for Softphones (yet) as of UCM 8.5.  Can someone confirm this and if so does anyone know if it is on the roadmap?

Thanks in advance!  All replies rated.

1 Accepted Solution

Accepted Solutions

I just checked on 8.6(1) and Extension Mobility Cross Cluster (EMCC) is supported with Cisco IP Communicator (CIPC).

View solution in original post

2 Replies 2

shquresh
Level 1
Level 1

EMCC Supported Phone:

The list of devices that support the Cisco Extension Mobility Cross Cluster varies per version and device pack.

Use the Cisco Unified Reporting application to generate a complete list of devices that support Cisco Extension Mobility Cross Cluster for a particular release and device pack. To do so, follow these steps:

1. Start Cisco Unified Reporting by using any of the methods that follow.

The system uses the Cisco Tomcat service to authenticate users before allowing access to the web application. You can access the application

by choosing Cisco Unified Reporting in the Navigation menu in Cisco Unified Communications Manager Administration and clicking Go.

by choosing File > Cisco Unified Reporting at the Cisco Unified Real Time Monitoring Tool (RTMT) menu.

by entering https://:8443/cucreports/ and then entering your authorized username and password.

2. Click System Reports in the navigation bar.

3. In the list of reports that displays in the left column, click the Unified CM Phone Feature List option.

4. Click the Generate a new report link to generate a new report, or click the Unified CM Phone Feature List link if a report already exists.

5. To generate a report of all devices that support Cisco Extension Mobility Cross Cluster, choose these settings from the respective drop-down list boxes and click the Submit button:

Product: All

Feature: Extension Mobility Cross Cluster

The List Features pane displays a list of all devices that support the Cisco Extension Mobility Cross Cluster feature. You can click on the Up and Down arrows next to the column headers (Product or Protocol) to sort the list.

I hope it will help you to confirm what devices are supported with EMCC

Thanks

Shahrukh Qureshi

I just checked on 8.6(1) and Extension Mobility Cross Cluster (EMCC) is supported with Cisco IP Communicator (CIPC).