Crosstalk on CUCM 8.6

[shikamarunara]

We've recently begun having problems with crosstalk (multiple conversation heard on a single phone call).  We run PRIs, so I'm surprised that this is happening and, frankly, have not run into this problem before in a CUCM environment.  Our carrier tech is coming out to review the PRI provisioning.  My question is; can crosstalk occur due to a misconfiguration on the voice gateway?

[Leo Salcie Tejeda]

Hi shika,

Are you talking about glare? Could you please describe the problem?

Regards

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[shikamarunara]

Not glare.  We're hearing multiple, unrelated conversations in a single audio stream.

[Leo Salcie Tejeda]

That's sound like a Service Provider problem. Are all call coming/outgoing from CUCM?

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[slade]

We have recently had some occasions of this happening, although really are.  Our environment is SIP, though.  Did you ever find out anything?