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CTI-RP having Errors

julienf28
Level 1
Level 1

I have a CTI-RP with multiple lines associated to it. One of the administrators deleted lines on this RP and ever since then I've been having this error showing up on the RP once I click on the line.

Error MessageUnmapped Exception Index: 22, Size: 21

I can't delete or remove the line itself unles i'm in the global search erea in UCM.

Ideas?

1 Reply 1

shalushar
Level 7
Level 7

Did you try to move the associated extensions to a new CTI RP and then delete this.

Tx,

Shalu