CUC -- IVR

[abdulkarim041]

Hi 

I am searching for IVR solution by using the Cisco Unity.

 Scenario : Whenever my client voice network receives a incoming call from PSTN. Then caller will be asked to dialed its desired extension or wait for 

the operator. 

I have to implement the it with unity. I am searching its solution. But still I could not find its solution. Kindly Help me to find its solution.

BR

AbdulKarim

[Jaime Valencia]

How to create an AA has been discussed plenty of times before at CSC, I even have a video on that, please search CSC for answers before posting

https://supportforums.cisco.com/discussion/13153496/setup-caller-controlled-transfer-extension

[Aseem Anand]

Hi,

Refer to the document below:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/11_0_1/featureConfig/CUCM_BK_FE5123E0_00_cucm-feature-configuration-guide_1101/auto_attendant.html

Aseem

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