CUCM 11 delays when send External Outgoing calls

[akram.root]

Hello,

I have CUCM 11 and everything is working fine except outgoing call.

There is at least 10 - seconds delay when the CUCM place the call to the Voice gateway!!

can you help me please

best regards

[Manish Gogna]

Its most likely due to an overlapping dial plan. What is the exact Route pattern that you have configured to send the calls out?  Check under Call Routing > Route Plan Report on cucm page and download the route plan and see if there are any overlapping patterns ( example 9.1XXXXXX and 9.! ).

If you want you can provide the Route pattern details and Route plan report on this post and we can check it.

HTH

Manish

[akram.root]

Tanks Manish Gogna for your answer,

could you please to answer me how many time take the call extren via SDA

[Manish Gogna]

Hi,

Can't understand what you are asking here, can you please rephrase or explain in detail.

Manish