CUCM 5.1 Phone Support

[Zekeria Sammantar]

Hi,

I have customer running CUCM 5.1 and he recently bought a 6921 ip-phones, I have checked online and I cant find if it supported or not.

And cisco is not support me since its End of Support.

Please let me know.

[Aman Soi · Accepted solution]

Hi,

you need min. Call manager version 7.1.x for 6921 to work.

you can refer datasheet which says

The phones are supported in Cisco Unified Communications Manager and Cisco Unified Communications Manager Business Edition Versions 7.1.2 and later using Skinny Client Control Protocol (SCCP) or SIP with Cisco Unified Communications Manager and Cisco Unified Communications Manager Business Edition Versions 7.1.5 and later

http://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/unified-ip-phone-6921/data_sheet_c78-541534.html

you need to upgrade Call manager to at least Call manager 9 or above so that Cisco can support.

regds,

aman

[Zekeria Sammantar]

Is there a device pack for cucm 5.1 or not.

Many thanks for the quick support.

[Aman Soi]

Device pack is not going to help since u require min. Call manager version 7 first. Regds, Aman

[Carlo Poggiarelli]

Hi.

To add a tip to what correctly mentioned by Aman (+5 A), here is a link to verify supported endpoints by CUCM 5.X

http://tools.cisco.com/ITDIT/vtgsca/VTGServlet

HTH

Regards

Carlo

[Aman Soi]

[+5] to Carlo.

regds,

aman