09-28-2010 02:42 AM - edited 03-16-2019 01:02 AM
dear all,
i have a cluster of four servers v7.1.3. Site A is having 3 servers (publisher and two subscribers) and site B is having one subscriber. i created two device pools (one for each site). and each device pool is having its CM group and MRGL. i am using the same region.
If the phones are in same Device pool they can call each other and if different device pools they can not.
regards,
Ibrahim
09-28-2010 03:10 AM
Obvious question but , do you use Auto Reg? The DP`s can allocate Auto Reg CSS and maybe this CSS does not contain the Partitions?
09-28-2010 03:24 AM
I am not using auto registration and at this stage iam not using partitions.
the phones are registered but iam not sure why is this happining. is there any thing related to media resources (note that iam using same region for device pools and thus same codec
regards,
Ibrahim
09-28-2010 03:25 AM
Hi Ibrahim,
When the call fails do you get a fast busy, or call can not be completed as dialed?
While the devices are in different device pools, what is the region setting between them, what codec are they defined to talk in? what are the media resources in their MRGL's?
Regards
Kunal
09-28-2010 04:29 AM
Hi,
iam geting fast busy.
iam using same region to both device pools with codec G711.
for the MRG iam using the following:
| https://10.70.78.111:8443/ccmadmin/mtpEdit.do?key=a6356128-f732-4cb9-8451-3586c248034f | MTP_CallManager1-HO | Registered with 10.65.15.22 | 10.70.78.111 | ||
| https://10.70.78.111:8443/ccmadmin/mtpEdit.do?key=c5fed4a4-9f94-4b06-b4a9-afdc65eb011f | MTP_10.65.15.22 | Registered with 10.65.15.22 | 10.65.15.22 | ||
| https://10.70.78.111:8443/ccmadmin/mtpEdit.do?key=6e4b1061-98ce-439b-b576-3efff1412fe2 | MTP_10.65.15.21 | Registered with 10.65.15.22 | 10.65.15.21 | ||
| https://10.70.78.111:8443/ccmadmin/mtpEdit.do?key=2773bfd4-55dc-4bbc-8b76-fbe8b3e3c767 | MTP_10.128.60.20 | Registered with 10.128.60.20 | 10.128.60.20 |
ANN_CallManager1-HO | Registered with 10.65.15.22 | 10.70.78.111 | ||
ANN_10.65.15.22 | Registered with 10.65.15.22 | 10.65.15.22 | ||
ANN_10.65.15.21 | Registered with 10.65.15.22 | 10.65.15.21 | ||
ANN_10.128.60.20 | Registered with 10.128.60.20 | 10.128.60.20 |
CFB_CallManager1-HO | Registered with 10.65.15.22 | 10.70.78.111 | ||
CFB_10.65.15.22 | Registered with 10.65.15.22 | 10.65.15.22 | ||
CFB_10.65.15.21 | Registered with 10.65.15.22 | 10.65.15.21 | ||
CFB_10.128.60.20 | Registered with 10.128.60.20 | 10.128.60.20 |
MOH_CallManager1-HO | Registered with 10.65.15.22 | 10.70.78.111 | ||
MOH_10.65.15.22 | Registered with 10.65.15.22 | 10.65.15.22 | ||
MOH_10.65.15.21 | Registered with 10.65.15.22 | 10.65.15.21 | ||
MOH_10.128.60.20 | Registered with 10.128.60.20 | 10.128.60.20 |
note:
10.70.80.111 (publisher server): i am not including the ANN, MTP, MOH and CFB for any MRG for this server
10.65.15.22: first subscriber server in site A
10.65.15.21: second subscriber server in site A
10.128.60.20: subscriber server in site B
HQ MRG:
ANN_3
ANN_4
CFB_3
CFB_4
MOH_3
MOH_4
MTP_3
MTP4
K10 MRG:
ANN_3
ANN_5
CFB_3
CFB_5
MOH_3
MOH_5
MTP_3
MTP_5
The phones in Site A are using MRGL having HQ MRG as member and phones in Site B are using MRGL having K10 MRG as member
09-28-2010 04:47 AM
Hi Ibrahim.
Looks like a media negotiation issue..
What is the MRGL being used on the NCB HQ DP and on the NCB K10 DP, is it the same?
Or is the MRGL being used on the device level, are the MRGL's on the phone the same?
With out the call manager trace its giong to be very hard to say why its failing..
Set the traces to detailed on all the nodes and grab a trace for the bad call.
fillow the link below to collect call manager traces:
Mention the calling, called party numbers, with the MAC address of the phones.
Regards
Kunal
09-28-2010 05:16 AM
Hi Kunal,
iam not putting any MRGL under DP. iam putting it under the phone settings only (phones in site A using HQ MRGL and phones in site B using K10 MRGL.
i also did a test where i put site A phone and site B phone on the same MRGL and i reset the phones but still not working.
regards,
Ibrahim Chehouri
09-28-2010 05:30 AM
Hi Ibrahim,
PLease collect call manager traces and post them with the right information, i il have a look why it fails.
Regards
Kunal
09-28-2010 06:17 AM
Hi,
i do not know what happened (maybe the reseting of DP), the calls are working now.
any way thanks for the support.
regards,
Ibrahim Chehouri
09-28-2010 06:28 AM
Cool,
anytime!
Thanks for keeping us posted
tc
kunal
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