CUCM 7.1.5 - Help Installing ATA 187

[muranskycotech]

Greetings!

I have just bought an ATA 187 device and need to configure it for a fax line in my business with my CUCUM 7.1.5.30000-1 install. However, I don't have the ATA 187 device listed as an option when adding a new device... only the older ATA 186 version.

I've downloaded the following files:

cmterm-ata187.9-0-3-0.cop.sgn

cmterm-ata187-QED.cop.sgn

Unfortunately, I have no idea what to do with them. I attempted to upload them to the TFTP server and restarted it, but to no success.

How do I get the device added to my device list so that I can configure this device? I've looked through the release notes and they reference a readme file that I can't for the life of me find.

[Rob Huffman · Accepted solution]

Hi there,

From the ReadMe (attached link below) You are on the right track, but use the method below instead;

Installing the  Device Enabler and firmware load

For Cisco Unified  Communication Manager Release 7.1.5, 8.0.2 and higher, you must do all software installations and upgrades by using the Software Upgrades menu options. The system can upload and process only  software that Cisco Systems approved.

1. Using your      web browser, login to the Cisco Unified Operating System  Administration web page
2. Under the Software      Upgrades menu, select Install/Upgrade.
3. Fill in      the appropriate values in the Software Location section for  the      file you downloaded above, and click Next.
4. In the Options/Upgrades drop-down box, select the file you downloaded above, and click Next.
5. In the File  Checksum Details box, verify      you have selected the correct firmware and the MD5 has the correct  value,      click Next.
6. Check that      you received a Success message.

http://www.cisco.com/web/software/282074215/35161/cmterm-ata187.9-0-3-0-readme.html

Cheers!

Rob

[muranskycotech]

Woohoo! Thank you!

I've uploaded firmware many times for phones, but it's my first ATA, and go figure I didn't realize that process for adding device packages.

[jc]

Hi:

I followed the instructions found in the readme file.  I have the Cisco 187 as an option and setup the ATA 187 in Call Manager

However, my ATA 187's won't register.

Here are the messages I'm seeing:

************************************************************

2000/01/01 00:11:04:516   Succeed to get XMLDefault.cnf.xml

2000/01/01 00:02:43:464   File Not Found : CTLSEP108CCFE0F4A2.tlv

2000/01/01 00:02:43:469   No CTL installed

2000/01/01 00:02:43:473   IP phone is in non-secure mode

************************************************************

************************************************************

MAC Address		10:8C:CF:E0:F4:A2
Phone 1 DN		1050
Status1		Registering
Phone 2 DN		AUTO-REG
Status2		Registering
App Load ID		APP187.9-0-3-1
Boot Load ID		1.8.0.6
SW_Version ID		187.9-0-3-1
HW Reversion ID		Rev.06
Serial Number		FCH1450B6P6
Module Number		550
Product ID		ATA-187
Message Waiting (Line 0)		Enable
Message Waiting (Line 1)		Enable
UDI
		ATA187
		FCH1450B6P6
		V01
		Cisco Analog Telephony Adapter 187
Time		12:17:22 AM
Time Zone		Mountain Standard/Daylight Time
Date		01/01/00

********************************************************************************************

********************************************************************************************

DHCP Server		172.16.2.1
MAC Address		10:8C:CF:E0:F4:A2
Host Name		ATA-187
Domain Name		onetrack.net
DHCP Mode		Enable
DHCP Address Released		Disable
IP Address		172.16.2.47
Subnet Mask		255.255.255.0
Alternate Mode		Disable
TFTP Server 1		10.10.33.8
TFTP Server 2		0.0.0.0
Default Router 1		172.16.2.1
DNS Server 1		205.171.3.65
DNS Server 2		205.171.2.65
DNS Server 3		0.0.0.0
DNS Server 4		0.0.0.0
DNS Server 5		0.0.0.0
Call Manager 1		10.10.33.8
Call Manager 2		10.10.32.8(Active)
Call Manager 3
Call Manager 4
Call Manager 5
Forwarding Delay		Disable
SW Port Setup Auto Negotiate		Enable
User Locale		English_United_States
User Locale Version		7.1.0.1(3)
Network Locale		United_States
Network Locale Version		7.1.0.1(3)
DSCP for Call Control		CS3
DSCP for Configuration		CS3
DSCP for Services		default
Security 1 Mode		Non Secure
Security 2 Mode		Unknown
Web Access		Enable
CDP: SW Port		Enable
Admin. VLAN ID		4095

*******************************************************************************

Thanks for everyone's help in advance.

[Rob Huffman]

Good stuff my friend

The Readme is only available when you click on the "Download Now" button

on Software Downloads. That's the only time you will see it.

Cheers!

Rob