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CUCM 7.1.5 OS access to PUB None to SUB DB rep issues, no backup

Jordans23
Level 1
Level 1

Single cluster, No access to OS admin on SUB but have access to OS admin on PUB. Phones are currently all registered to the sub. The database replication is not working. 

Trying to access from Node to Node - Feature services and Network services > Connection to the Server cannot be established(Unable to access Remote Node

Phones still work but display names are not updating due to being registered with subscriber. 

IPsec & Tomcat PEM  cert was expired on Pub and I regenerated these. I assume this is the case on sub as well but I cannot access due to above (No password known for OS admin on SUB) 

Will not let me add a backup device to even take a backup of PUB. Neither Node has backups configured. Any advice to help either get backups or access OS admin on SUB that I may not know of? 

1 Reply 1

Jonathan Schulenberg
Hall of Fame
Hall of Fame

Use the password recovery process to regain platform access to the sub, renew IPSec (and optionally Tomcat) certs, and ensure the new certs are trusted by the other node.