11-08-2013 12:30 PM - edited 03-16-2019 08:18 PM
Hello,
We have a call pick up group when a user attempts to pick up the call "temporary failure" is displayed on the phone. Phone model is 8945. This is reproducable everytime.
Any ideas to troubleshoot this would be appreciated.
Thanks,
Ayaz
Solved! Go to Solution.
11-08-2013 01:57 PM
Are the pickup groups in correct partition?
Are the groups assigned to the DNs?
Chris
11-08-2013 01:57 PM
Are the pickup groups in correct partition?
Are the groups assigned to the DNs?
Chris
11-08-2013 02:27 PM
The PT were not in the CSS assinged to the DN.
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