Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
When I dial the Unity Connection AutoAttendant and hear the recording (Press 1 for Sales Press 2 for Support, etc... there is no response when I press any of the DTMF buttons to reach the different departments. It just keeps playing the recording.I c...
I am unable to receive inbounds calls on my 1760 router from my SP provider. I can make outbound calls without a problem. I have tested this SIP account on a different router (2851 with 15.1IOS) and it works for both inbound and outbound. Therefor...
Hi ExpertsI have integration between Cisco CUCM and Ericsson , on Ercisson i have RP which is 9*72**852#then number for outgoing call. I need to do RP on CUCM to route to this RP on Ercisoon as 9* so it will go to Ericsson and this will be to allow o...
Greetings,I cannot configure resources for a newly created user. When I click Configure Resource on the User View in CCX it gives this message. "Error occurred while reading the Resource." . I have created countless other Agents and assigned resource...
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I have a CUCM 9 and UCCE 9 using Calabrio ONE recording. I have auto recording enabled on the phones. If I call in from PSTN to extension 'A' (auto recording enabled) extension 'A' trys to conference extension 'B' it works then when I try and join th...
Hi all:A call is coming from the PSTN number 2065011000 and is being truncated by the Gateway to the 4 most significant digits. Looking at the translation pattern below, the idea is that if DIDs 1000 or 2000 are dialed, the number will be translated ...
This is such a basic question, I'm almost embarrassed to ask after 10 years of looking after call manager, but I've had a query from a user and it sounds as though it should be possible but I can't seem to see how to do it.When transferring a call, i...
Hello,Does anyone here on the forum have experience with updating the IP for LDAP and DNS on Call Manager and Unity Connection? All that is changing are the IPs for the LDAP/DNS servers. We are trying to find out how the changes will impact service...
Hi!I have a few questions;Currently I have a Call Manager which services as IVR on Cisco 2921. They need to change the SRST mode. The question is: SRST mode stop working the IVR?. And in another case;If the IVR stop working: What command is used to ...
Good morning, I 've a voice-gw with 2 ISDN PRI. I need to send outgoing calls from extesions 62xx and 63xx oalways oone of these primary.I' ve configured voice translation rules, but not all calls are correclty sent to required PRIEach on...
I am running Call Manager 8.6.x I just noticed a few days again that when users go to the global address book it says host can not be found.We are currently set up with a remote site that terminates on the far end of a ipsec vpn connection. At one ...
HiI bought 4 Cisco IP Phones CP7942G for use with an Asterisk server using SIP, as i don't have Calllmanager and have an existing Asterisk setup.I know this has been discussed many times, but i am finding it very hard to find an easy consistent way t...
Hi,Anyone knows if the SDIO slot on the 9971 cisco phone can be used? The 9971's datasheet says that it is not used in the release.What I would like to know if I can insert a SDIO card for additional encryptionThansk you in advanceIhssan
Hello everybody,we are currently building an offer for a customer including a Call Manager 9.We have some users who want to use an ip phone (6921) and a softphone (ProCall Enterprise from Estos). My question is: does the softphone count as a full dev...
