09-11-2013 03:40 AM - edited 03-16-2019 07:18 PM
CUCM 8.6.
How is the phone making calls out when there are no css on the device or DN. I can identify the CSS/Partition used in the CDR for the calls but don't know where the phone is getting it from?
device
<none> | |
<none> |
line
Calling Search Space <none>
Solved! Go to Solution.
09-11-2013 03:50 AM
09-11-2013 03:50 AM
Hi,
Check through the Dialed number analysis.
Regards,
Gnan.
09-11-2013 03:53 AM
Hi
Is there a partition configured on outside route pattern?
Regards
Carlo
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"The more you help the more you learn"
09-11-2013 04:18 AM
DNA says block so no luck there. The handset is right beside me on a 7911, I can pick it up and make calls no problem but all the settings say it should not be possible! I have tried calling different types of number and can connect to any number out the pstn.
If I put a CSS with a blocking pattern on the line it will block the call.
Carlo - I don't understand your question - I have lots of patterns, some blocking, some routing. The partition in which the DN resides is not associated with any pattern.
09-11-2013 04:36 AM
The number you are trying to dil via DNA is not a valid number. You should dial a valid number and see what pattern it matches.
09-11-2013 05:27 AM
Solved -
I had a 9.! pattern with no partition but has a route list. I must have been using copy on the patterns at some point but didn't complete the work.
Therefore that 9.! pattern was being picked up by everything from CFWD to lines/phones without CSS.
Thanks all. Gnan gave the steer so correct answer to him. See DNA output showing no CSS and pattern with no partition found using DNA
09-11-2013 05:25 AM
Hi David.
Try to dial an external number from a phone which doesn't have any css on Device or Line.
If the call is succesfull, try to simulate it through DNA and post the result.
In DNA options, please insert all digits as dialed form the phne (for example with leading pstn access code )
Regards
Carlo
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"The more you help the more you learn"
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