06-06-2013 05:21 AM - edited 03-16-2019 05:44 PM
Hi Guys,
My Customer need create privilege for user change only display about IP Phone. Anybody could inform to me if there are this option or if not there is, if there are another user type that have profile to change the minimum possible of configuration.
Thanks a lot,
Wilson
Solved! Go to Solution.
06-10-2013 06:00 AM
Hi Wilson,
That role is just an example where you might use it to copy from
and create a new role. On the new role you can add the access level
read/write that will be required to do the changes the customer wants.
For example, you may only want to allow read/write on the Directory number pages
The online Help within CUCM has some examples.
Cheers!
Rob
"go easy...step lightly...stay free "
- The Clash
06-06-2013 05:58 AM
Hi Wilson,
Have you looked at using this creating a "Custom" Role with read-only
access? Here's an example ;
Some companies want their help desk personnel to have privileges to be able to perform certain tasks, such as adding a phone, adding an end user, or adding an end user to a user group in Cisco Unified Communications Manager Administration.
Performing the steps in the following example allows help desk personnel to add a phone, add an end user, and add the end user to the Standard CCM End Users user group, which allows an end user to access and update the Cisco Unified CM User Options.
Example—Allows Help Desk Personnel to Add Phone, Add End User, and Add End User to User Group
Step 1 In Cisco Unified Communications Manager Administration, choose User Management > Role.
Step 2 Click Add New.
Step 3 From the Application drop-down list box, choose Cisco Call Manager Administration; then, click Next.
Step 4 In the Name field, enter the name of the role; for example, Help Desk.
Step 5 In the Description field, enter a short description; for example, for adding phones and users.
Step 6 Choose one of the following options, which depends on where you want the help desk personnel to perform the task:
a. If you want the help desk personnel to add a phone in the Phone Configuration window and then add an end user in the End User Configuration window. check the read and update privileges check boxes for the User web page resource and the Phone web pages resource; then, click Save.
b. If you want the help desk personnel to add both a phone and user at the same time in the User and Phone Add window, check the read and update privileges check boxes for the User and Phone add resource and the User web page resource; then click Save.
Step 7 By performing the following tasks, create a custom user group for the help desk:
a. In Cisco Unified Communications Manager Administration, choose User Management > User Group; then, click Add New.
b. Enter the name of the custom user group; for example, Help Desk.
c. From the Related Links drop-down list box, choose Assign Roles to User Group; then, click Go.
d. Click the Assign Role to Group button.
e. Check the check box for the custom role that you created in Step 1 through Step 6; in this example, Help Desk. In addition, check the check box for the Standard CCM Admin Users role. Then, click Add Selected.
f. In the User Group Configuration window, verify that the roles display in the Role Assignment pane; then, click Save.
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/8_0_2/ccmsys/a02mla.html#wp1060268
Cheers!
Rob
"go easy...step lightly...stay free "
- The Clash
06-06-2013 06:07 AM
Hi Rob,
Thanks for answer. My Customer need only give privilege for user to do the followings changes:
- Alerting Name
- ASCII Alerting Name
- Display (Internal Caller ID)
- ASCII Display (Internal Caller ID)
- Line Text Label
- ASCII Line Text Label
I will to do the procedure that You send for me and after inform to You about the results,
Thanks a lot my friend,
Wilson
06-10-2013 05:40 AM
Hi Rob,
My Customer need create the user with privilege to change only IP Phone parameters. The option Standard CCM Phone Administration is the best option or are there a option more restrictiv?
Thanks a lot,
Wilson
06-10-2013 06:00 AM
Hi Wilson,
That role is just an example where you might use it to copy from
and create a new role. On the new role you can add the access level
read/write that will be required to do the changes the customer wants.
For example, you may only want to allow read/write on the Directory number pages
The online Help within CUCM has some examples.
Cheers!
Rob
"go easy...step lightly...stay free "
- The Clash
06-10-2013 06:13 AM
Hi Rob,
Yes, I understand. I created a new role and I am try configure exactly only as You mentioned, but, didn´t work. I changed in the Enterprise Parameters the option for minimun and enable all options read/write in the role that create and now not is possible change any parameters in Device Phone.
Thanks,
Wilson
06-10-2013 08:46 AM
Hi Rob,
I create new user group profile given the necessary permission and worked. Thanks a lot my friend for always help me
Wilson
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide