cucm 8.6 problem wirh incoming calls

[gevangelista]

I've a cucm 8.6. configured to see a voice-gw in h323 mode.

the  outgoing calls works quell but the incoming calls arrive  on. the voice gw but  are not correcly  routed 

eachone can help me?

[Terry Cheema]

Please post the output of below:

sh run | s dial-peer

sh run | s translation

also post the below debug for the incoming call:

debug voip dialpeer inout

[gevangelista]

hi thanks for help .

Now I'm noT a le to send the requie ed traces because the customer it's closed.

can I send you All at 27 oc december?

[gevangelista]

hi thanks for help .

Now I'm noT able to send the required traces because the customer it's closed.

can I send you All at 27 of december?

[Terry Cheema]

No problems. You can post it whenever you get chance, I will or anyone here in the forum will look and help with you that.

[gevangelista]

                   In the attached file the required info.

Thanks in advance giancarlo

[Harmit Singh]

Hi Giancarlo,

Looking at the debugs and the dialpeer config, here is what I see:

Calling Number=000393400971266

Called Number=500

Incoming Dial-peer=50

dial-peer voice 50 pots

tone ringback alert-no-PI

description DIAL-PEER PER CHIAMATE USCENTI VERSO LA PSTN

destination-pattern 0T

progress_ind alert enable 8

progress_ind progress enable 8

progress_ind connect enable 8

incoming called-number .

direct-inward-dial

port 0/0/0

no sip-register

List of Matched Outgoing Dial-peer(s):

     1: Dial-peer Tag=1

     2: Dial-peer Tag=2

dial-peer voice 1 voip

description chiamata in ingresso su GFLUCM1

destination-pattern 96075..

session target ipv4:172.16.41.240

voice-class codec 1 

voice-class h323 1

dtmf-relay h245-alphanumeric

fax rate disable

no vad

dial-peer voice 2 voip

description Chiamata in ingresso su UCM 11

preference 1

shutdown

destination-pattern 5..

session protocol sipv2

session target ipv4:172.16.41.240

dtmf-relay sip-notify

codec g711ulaw

no vad

Looks like the called party is a 3 digit number of 5.. pattern. Dialpeer 2 is in shutdown mode. Is there a reason why it's shutdown? I dont see any voice translation profile applied to dialpeer 1 to strip off the leading digits and to see only 5.. ahead to the CUCM (assuming that you want to send only the last 3 digits 5..). Shut dialpeer 1 and do a no shut on dialpeer 2. That should ideally take care of this issue.

HTH.

Regards,

Harmit.

[gevangelista]

Hi Harmit,

the dial-peer was in shutdown for  test.

But I've checked alla configurations and they are ok.

For that I thinked that the problem could be an IOS bug.

I've downgraded the IOS to version 15.1.2 and now all works well!!!!!

Many thanks for your help

Have an Hppy new year

Giancarlo

[Harmit Singh]

Hi Giancarlo,

Glad to hear that! :-) Wish you a happy new year as well!!

Regards,

Harmit.