CUCM 8.6 - Unified CM Rhosts error message

[wilsonsant]

Hi Guys,

My Customer verified in CUCM reports a message error about the Rhosts. "The rhost file on x.x.x.x does not match the publisher". I verified that the restart about the A Cisco DB will be solve the problem. Is correct my analysis? If yes, what is the impact in restart this service? I believe that is more recommendad to do in window maitenance.

Thanks,

Wilson

[Manish Gogna]

Hi Wilson,

Your analysis is correct. You should restart the A Cisco DB service in off hours if possible, although i have seen that it does not cause any issues even during production hours most of the times. If the issue persists after restart then you should contact TAC, as in a few cases they require root access to change the rhosts , so that they are the same on all the servers.

HTH

Manish