12-04-2012 01:01 PM - edited 03-16-2019 02:32 PM
After a recent upgrade to CUCM 8.6 caller id that passes from a translation pattern is now presenting as (813-XXX-XXXX for YYYY) where YYYY is the extension calls are sent to from the translations pattern. How do I turn this off and have the CID just show as the calling number.
Justin
12-04-2012 04:11 PM
Is "use external phone number mask" checkbox checked on the TP, if so uncheck it.
Chris
12-04-2012 08:04 PM
Thanks Chris,
I just checked and that box is not selected for the TP. It must be something else.
J
12-05-2012 06:40 AM
Can you elaborate a little bit more on the call flow, who is calling who, and what is dialed and what is going through the translation pattern? Also, is the caller ID displayed on the phone or are you referring to call log?
Chris
02-24-2013 11:05 PM
if you set this parameter True, the calling phone will display only the dialed numbers not the connected (end device) numbers.
HTH.
~SS
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