CUCM 9.1.2.12901-3 VMWare Tools Upgrade Never Ends

[Joey De Wiele]

Hi,

I recently upgraded to 9.1.2.12901-3 and after, when I attempted to upgrade VMware Tools, the VMware Tools upgrade never ended and fails.

Is there some documentation on this out there somewhere?

Thanks,

Joey

[Carlo Poggiarelli · Accepted solution]

Hi Joey.

You are probably falling into this bug CSCus40939 

The only workaround suggested is to reboot the VM or upgrade CUCM to a later release.

HTH

Regards

Carlo

[Joey De Wiele]

Thanks.

Rebooting the VM got things working properly but the VMware tools install failed.

This isn't so important and we'll worry about VMware tools when we upgrade to 10.x.

Joey