11-02-2010 01:09 PM - edited 03-16-2019 01:42 AM
I have installed the TabSyncInstall.exe program and configured the server settings and the user settings.
I get the following error message: Unable to login (user) with configured password.
I have tried using both the server name and the server ip address. Neither works. I can ping the server from this client. The username a password are not the issue since I am able to login to the user options page with them with no issue.
I have had this working before, but we have since upgraded to CUCM version 6.1.5.10000-10.
Please advise.
11-02-2010 06:48 PM
Is Cisco UXL Web Service activated and running? Try restarting it.
Please rate helpful post so other users know what to do in similar circumstances.
11-03-2010 06:25 AM
Ok...so no that service wasn't running. So I started it. Should it be running on the publisher or the subscriber or both?
However, after waiting several minutes for the service to get up and running I tried to synchronize again and authentication was still not successful.
11-03-2010 09:24 AM
If you point to the Publisher, activate/start on the Publisher. Same deal if pointing to a subscriber. If you recently activat
ed it, make sure it is also running: Tools > Control Center - Feature Services > Cisco UXL Web Serv.
needs to be running and activated. Try restarting it a few times. If still it doesn't work, try to collect this output
from a CLI session:
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide