CUCM Backup Alerts?

[tommydubs]

Hi All, 

I'm attempting to setup email alerts for successful/failed backups in CUCM.  I currently have the mailserver configured using RTMT and have alerts enable for CiscoDRFFailure.  I have 2 questions however...

1. - Is there a way to configure the alerts for CiscoDRFFailue to also report the successes.  If not, how can I go about doing that?  I see that there is an alarm for DRFBackUpCompleted, but i cant seem to find it for a custom alert (nor have I set up any custom alerts as of yet)

2. - How can I test mailflow for the alerts?  I pretty sure I have everything configured correctly, but just want to make sure that if the alert is triggered, that I will in fact receive an email for it.  I dont see a test connection or test mailflow option.

Any suggestions would be greatly appreciated!  Thanks in advance all!

Tommy

[Richard Simmons]

Hi Tommy,

I'm not sure if its possible from RTMT to configure these alerts but you can configure notifications to be sent to a syslog server, you can do this via

CUCM Serviceability > Alarm > Configuration > Backup and Restore Services > Cisco DRS Master, from here you can enable the syslog server.

This will provide notification of both failed and successful backups. 

As for testing if email is working i normally set up an alert against failed logins on CUCM and trigger that by entering the wrong password and waiting for the email to arrive.

Regards,

Richard

[tommydubs]

Thanks Richardsimmons for the response.  I think I got the alerts working ( and will be testing tomorrow completely.  I'll definitely post back my results for anyone else with a similar question.

Also, email alerts testing the way you suggested worked great too!  I wonder why a quick "send test mail" isnt included to ensure functioning correctly?

Thanks!

Tommy

[Richard Simmons]

Hi Tommy,

Glad to hear its now working!

It would be very helpful to have that option in RTMT, maybe it will appear in a future release.

Regards,

Richard