CUCM-BackUP Error

[tiger_401]

Dear All,

I am running call manager 6.1.3.

I need to take the backup of the Call Manager but during taking the backup i am facing an issue.

Please find attached screen shoots for your consideration.

Kindly let me know how i can solve this issue and what could be the possible reasons for this error.

Regards,

Malik

[Aman Soi · Accepted solution]

Hi Malik,

Try restarting DRF Master and DRF local services under BACKUP and RSETORE services in Network Services under Cicso Tools in Cisco Unified Serviceability.

regds,

aman

[tiger_401]

Hi Aman,

Thanks for the response.

I tried but no luck same issue.

Thanks,

Malik

[Aman Soi]

Hi Malik,

Are the servers JEDCUCM1 and JEDCUCM2 reachable ? If yes, is DBReplication happening.

Please check this as well.

regds,

aman

[tiger_401]

thanks Aman for your great support

actually i was just doing the restart on the pub as asoon as i restart the master agent and local agent on the sub nodes back up is done 100% successfully.

Thanks,

Malik

[Anas Abueideh]

Hi,

try to restart call manager service, then test the backup

HTH

Anas

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