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CUCM, call forwording and dialled

Vlad12502
Level 1
Level 1

CUCM 12.1 version.

All Phones - 7821.

I make a call to the DN 115, which have a forwarding (forward all on line configuration)  to the 118. On the phone I see that the call was forwarded to 118. It is necessary to show the initial dialled DN (dialled DN before forward action). How to make it? I changed at "Alerting Name" on line with DN 118, but it not work.

 

2 Replies 2

Actually I don't if I got your point

But if you want the call came to 115 before goes to 118, you can make forwarding after some seconds not directly to 118

 

Not very clear what exactly it is that you want to achieve. If it is to show the originally called number instead of the number forwarded to there is a service parameter that does this. It’s named something like Display Original Called Number. But you should be aware of that this affects all calls in the system, not just forwarded calls.



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