Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello,Hello, We have a bunch of new 8841s that do not show the correct caller ID. All of our trunks are running ISDN/Q.931We have one trunk that tags the caller id's as, Calling Party Number i = 0x2183 We have another trunk from a separate provider t...
User Rank field from End user is not available from getUser/updateUser AXL request I couldn't find the user rank tag from xsd file. How can I set or capture the field using getUser/updateUser request?
We just upgraded our cluster running 8.0.3 that was running on MCS servers to CUCM cluster running 11.5 using Prime Collaboration Deployment (PCD). Everything else seems to be OK but when I go to Disaster recovery / Backup Device it waits for about 2...
Hello,We have 2 sites in each a CUCM and a recording system (third party application)When testing the recording system with the remote CUCM, it just doesn't work : CUCM1 with Recorder2, or CUCM2 with recorder1. CUCM1 works fine with recorder1 and CUC...
Hi,We have recently changed a phone (CP 8821) and worked for few weeks. Then suddenly stooped because it could not turn on without connecting to the charger. we have also changed the battery but problem looks same. Active load was sip8821.11-0-3SR6-1...
I have a cisco 7841 MPP 3PCC phone,there is one BLF key set up. Currently, if you press that BLF DURING a call, it places the active call on hold and just sets up a new call with the BLF extension.However, instead of placing the active call on hold, ...
Two problems, probably related (the phone does not want to download any firmware or configuration files):Issue 1:I have two Cisco 7841 phones with Multiplatform/3PCC firmware that are currently on firmware version sip78xx.11-1-1MPP-897.loads and I ne...
Hello Everyone, We just migrated our UC cluster from SCCP to SIP and since the migration the secondary server shows 100 as total ports but 0 Port In Service. Please see the attached screenshot. Is this a bug? UC Version 10.5.2.13901-2 Thanks, MK ...
Hey, I'm a newbie and I'm looking for advice on how to setup a basic CRM for our small Help Desk team. Where should I start? When a client calls one of our cisco phones, I want basic information and notes to come up on the phone about the client. We ...
Hi everyone, I have a FXO line that is translated to an extension, now the user is saying that he is getting random calls where it shows unkown number as caller ID and no one speaks at the other side, sometimes it happens the whole day.I have asked t...
Dear I have 4 FXO modules on a Cisco 3845 router.Cisco IOS Software, 3800 Software (C3845-IPBASEK9-M), Version 12.4(12), RELEASE SOFTWARE (fc1)Copyright (c) 1986-2006 by Cisco Systems, Inc.Compiled Fri 17-Nov-06 15:53 by prod_rel_teamROM: System Boot...
I'd like to figure out if it's possible to get CER to acknowledge the existence of a VG320 as an analog phone. In our environment we have alarms and dialers that rely on analog lines provided by gateways that call 911. The problem is that because all...
Hi,Anyone had integrated Webex Teams/Meetings with DUO for SSO? I have a deployment with 150 local users ( Directory synchronization with my AD with Directory Connector ) and i want to change to SSO with DUO and i dont want to lost my users configura...
I have this issue with cisco IP Phones (7942, 7911, 7941, 7906) but header is being sent for (6941 and 6945). The issue is the while registering the phone, it sends register request to the server and receives 401 authorization with WWW-Authentication...
