CUCM end user

[ateeqs.net]

Dear all,

CCM in integrated with AD, but when i am trying find user in user management>>end user.... unable to find.

please help me how to find end user and associate device to that user.

Out put would be great!!

Thanks,
AteeQ

[brendand05]

Should be appearing there

Perform a manual LDAP sync or check the LDAP sync schedule to see how often it is updated

Your LDAP credentials may be failing -- so no SYNC

[ateeqs.net]

Thanks for your reply.

As per org. policy i cant go manually we have find where is the problem.

is there any other way to solve this problem.

Thanks,

AteeQ

[Jaime Valencia]

Make sure the SN field is not empty for the user, if still no avail, look at sync traces.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk