CUCM reports

[erinedison]

Hi,

Can i please be directed of how to get reports from CUCM 10.5.

i am asked to provide the report of an external number,

who called this number xxxxxx and from which extension ?

please advise,

Thank You,

Erin

[Suresh Hudda]

For this cdr flag service parameter should be set to true..if it is not set then you can't get this detail. If it is already true then browse HTTP://<cucm pub ip>/car

Hope services related to cdr are up in cucm.

Suresh

[Manish Gogna]

Hi Erin,

In addition to the nice info provided by Suresh, please use the following doc to enable CDR reporting on your cucm

https://supportforums.cisco.com/document/53056/understanding-cdr-call-detail-records

If it was not already enabled then you will not be able to get the reports , CDR's will be logged only when cucm is configured as per the above doc.

Manish

[erinedison]

Hi All,

managed to get the answer(just that it may help some)

ssh > 

admin: run sql car select callingpartynumber,originalcalledpartynumber,datetimeorigination from tbl_billing_data

get the report from putty logs and manipulate the output by excel(delimited).

Thanks,

[Commsouth Infocom]

Hi Erin,

You can use 3rd party Call Accounting Solutions which will provide more information and granular understanding of the CDR and generate report based on it.

Regards,

Prasana