10-29-2015 08:56 AM - edited 03-17-2019 04:44 AM
I have new installation CUCM, Unity Connection and Voice gatway.
Calling from PSTN heard similar words "Tryout or Trial" while call connected. It can call normally but will hear sound every 5 sec.
Voice gateway have FXO ports. It occur with many ports. I tried to map FXO port to Unity connection (IVR) or directly to extension number but still hear such sound.
Please see the attached file for sound. Thanks.
https://www.dropbox.com/sh/9qgdjyq637j3rpx/AAA6KvTfWYfF5IP1eGLjPgRwa?dl=0
10-30-2015 03:39 AM
Hi,
From the attached file, it does not sounds like anything signalled by CUCM. COuld you please provide the complete call flow for this call and what are the components involved. Is this happening on all calls or only while calling specific numbers and whether only on calls through specific ports?
Thanks
Rajan
10-30-2015 08:30 AM
Hi Rajan
This is a flow:
Mobile/home--->FXO--->Unity connection--->Extension number
Mobile/home--->FXO--->Extension number
Both case same issue. It occur with many FXO ports and every call. Calling (outside) will hear that sound after call connected.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide