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AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

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Beginner

CUCM subsriber backup error and also phones are not getting registered to subscriber.

Hi We have two CUCM nodes in cluster version 8.6.1.20000.1

since today we are getting error while doing the cucm backup using freeftpd software error given in attachment.

also we have obsereved that phones are not registring to subscriber even though it is primary server in CUCMgroup.

Regards

3 REPLIES 3
Hall of Fame Master

CUCM subsriber backup error and also phones are not getting regi

Is the server available?

Can you ping it? Can you browse it?  What is the database status showing? 

Chris

Beginner

CUCM subsriber backup error and also phones are not getting regi

yes we are able to ping, also replication status showing 2 for both the servers.

Collaborator

CUCM subsriber backup error and also phones are not getting regi

Hi,

Please try and restart the Subscriber, This will resolve your issue.

Regards

Ronak Patel

Please rate helpful posts by clicking stars below the answer.

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.
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