CUCM Version 7.0(2) Backup issue

[Karim Moustafa Ahmed]

Hello ladies and Gentlemen,

I Had a call manager running software version (Engineering Special 7.0.2.21015-1) and I do not have the source for this ES and I could not find it any more on Cisco Downloads like it is obsolete (correct for me if I am wrong)  is there is a way to order this patch specifically one more question  could I take a backup from this version (7.0.2.21015-1) and restore the backup on Version (7.0.2.20000-5) My researches guide me that is can not be accomplisied (Is that confirmed) So what shall I shall I do to back up my system with a source for my runnnig software version DVD to use it in case of DR and to restore my Backup to it.

Thanks,

[Aman Soi · Accepted solution]

Hi Karim,

you need to have exactly same CUCM version while doing the restore.

This ES might have been provided to you by TAC as a workaround to issue which u might have been facing earlier.

Two ES available are not going to help you.

Cisco Unified Communications Manager 7.0(2.21010-2) Engineering Special  and 7.0(1.21007.1) Engineering Special

What u can do is open a TAC case and ask them to publish ES again?

regds,

aman

[Karim Moustafa Ahmed]

Thanks Aman thats I thought too.

[Aman Soi]

Hi Karim,

thanks for the rating.

regds,

aman