Cue attendant scripts dial by extension

[jeroenmaat]

Hi,

Does anyone have an example script for CUE 7.0? CCO is having some example scripts, but I can't find any dial by extension scripts. I see the dial by extension option in the media folder of CUE editor but I can't get it to work. What I am looking for is this:

Check for office hours (no> voicemail)  >

Welcome, dial 1 for English, dial 2 for Spanish >

Main Menu (desired language) 

You may dial an extension at any time (1XXX),  press 2 for department A,  press 3 for department B.

Thanks in advance,

[Rob Huffman]

Hi Jeroen,

The "Example" scripts can be found @ this path

Cisco> Support> Tools and Resources> Software Downloads>  Voice and Unified Communications> Unified Communications Applications> Voice Mail and Unified Messaging> Cisco Unity Express Version 7.0> Unity Express Auto-Attendant Scripts> 7.1.1> CUE-AA-S4-DialbyName-2.3.1.zip

Cheers!

Rob

Please support CSC Helps Haiti

https://supportforums.cisco.com/docs/DOC-8895

https://supportforums.cisco.com/docs/DOC-8727

[jeroenmaat]

Hi,

Thanks for your answer.

I just tried that script but that is only having a dial by name option, no dial by extension...

- Jeroen

[Rob Huffman · Accepted solution]

Hi Jeroen,

No worries my friend

Have you tried these resources?

Unity Express Custom Scripts Quick Start Guide

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a008041d950.shtml#integration

Note: Custom script support is not available through the regular Cisco Technical Support. For questions, comments, and help with a custom script, send an email to;

ask-cue-editor@external.cisco.com.

Cheers!

Rob

Please support CSC Helps Haiti

https://supportforums.cisco.com/docs/DOC-8895

https://supportforums.cisco.com/docs/DOC-8727

[jeroenmaat]

Hi Rob,

Thanks, I used you document in combination with an example script which is recently uploaded in the 7.1.5 example script folder. The script is working fine now.