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jjcollaguazo
Beginner

CUE Dial By Name option aa.aef

Hi,

Just wondering if someone knows how to provide an option just like aa.aef to change the DialbyName between First and Last name searchs.

My script seems to work fine and i did change the User "name to user" option to search by first name, but i still get the system prompt for last name search. I've tested the script and it actually does search by first name, but i want the system prompt to announce enter first name. Ideally it would be best if the option was configurable by the user just like aa.aef.

Any help would be much appreciated.

Cheers,

James

2 REPLIES 2
jjcollaguazo
Beginner

Bump

Not sure if you found this yet...and I am not sure why this hasn't been posted yet...about 2/3rds down the page:

http://docwiki.cisco.com/wiki/Cisco_Unity_Express_--_Custom_Script_Editor_FAQs

Also to get the new "first name, last name prompt" just use the "--Default--" for the prompt when you right-click on the "Name to User" line in the CUE Editor, and then select the prompt tab and change the prompt to "--Default--" .

I guess this is the new Doc Wiki for CUE instead of emailing ask-cue-editor@external.cisco.com  .

The reply I got from them was:

[ AUTOMATED REPLY ] RE: dial-by-first-name
donotreply@cisco.com [donotreply@cisco.com]
Sent: Thursday, October 27, 2011 12:09 PM




=== This is an automated message ===

Hello,

Thank you for writing to Cisco Unity Express (CUE) Editor support alias.  E-mail support on this mailing is being deprecated in favor of the new  Cisco Communities. In addition to providing e-mail CUE Editor support,  this online forum also serves as a repository for sample scripts and  past questions. You can search for similar questions by other users.

Please follow the instructions after this e-mail to join this community and repost your question.

If you are using CUE 7.0 or older, we recommend you to upgrade to CUE  8.6. We highly recommend that you first try using the Editor Express  capability which provides good Auto Attendant capabilities without your  needing to install the CUE Script Editor on a PC, and master the CUE  scripting language.   Editor Express is available via the Administration  GUI (at System -> Scripts -> New).  Many enhancements have been  made to the Editor Express feature so we also recommend that you upgrade  to the 8.6.1 release

Regards,
Cisco Unity Express Team

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