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CUE initial setup problems

Michael Durham
Level 4
Level 4

I just set up my 2851 router and I got most everything working as I need it.  But I cannot get logged into the CUE interface, 

When I go to 10.110.0.2/http://10.110.0.2/Web/Common/FrameMap.do, I get a CME login screen and I use the Admin user and Cisco passord and it logs in and has four options to choose from.  When I select Run Initialization Wizard (recommended) it takes me to the screen below:

I enter the username Admin and the password Cisco and get this error:

I have search everywhere for the RIGHT answer to no avail.  Can anyone please help me figure what I need to do so I can setup my voicemail system?

Thank You,

Michael

Directory of flash:/

1 -rw- 68193772 May 15 2014 06:54:22 -04:00 c2800nm-adventerprisek9_ivs-mz.151-4.M.bin
3 drw- 0 Feb 8 2016 05:02:02 -05:00 HTML
31 drw- 0 Feb 8 2016 04:28:52 -05:00 TFTP
65 drw- 0 Feb 7 2016 21:38:58 -05:00 CME_GUI

512212992 bytes total (365142016 bytes free)
TDC_CME_Router#dir HTML
Directory of flash:/HTML/

4 -rw- 5085 Oct 26 2005 23:51:48 -04:00 APPSUI.JS
5 -rw- 831 Oct 26 2005 23:51:48 -04:00 COMMON.JS
6 drw- 0 Feb 8 2016 05:02:02 -05:00 IMAGES
12 -rw- 86 Feb 11 2005 09:19:28 -05:00 blank.html
13 -rw- 316 Oct 26 2005 23:51:48 -04:00 MW1.html
14 -rw- 1861 Oct 26 2005 23:51:48 -04:00 MW2.html
15 -rw- 12147 Dec 30 2004 09:42:30 -05:00 Pkg1_Signed.cab
16 -rw- 14110 Mar 24 2006 10:24:22 -04:00 Pkg1_Signed.jar
17 -rw- 466 Oct 26 2004 13:31:22 -04:00 launchIPS.shtml
18 -rw- 12126 Oct 26 2005 23:51:50 -04:00 mws.shtml
19 -rw- 990 Oct 26 2005 23:51:48 -04:00 error.html
20 -rw- 7196 Oct 26 2005 23:51:50 -04:00 home_ui.shtml
21 -rw- 422 Feb 11 2005 09:17:28 -05:00 home_aux.shtml
22 -rw- 18265 May 4 2006 21:58:28 -04:00 home_engine.shtml
23 -rw- 430 Oct 26 2005 23:51:50 -04:00 localized_msgs1.js
24 -rw- 210 Oct 26 2005 23:51:50 -04:00 localized_msgs2.js
25 -rw- 706 Mar 12 2007 23:55:08 -04:00 localized_msgs3.js
26 -rw- 1061 Oct 26 2005 23:51:50 -04:00 localized_msgs4.js
27 -rw- 906 Oct 26 2005 23:51:50 -04:00 localized_msgs5.js
28 -rw- 1955 Mar 23 2006 04:28:44 -04:00 localized_msgs_popup.js
29 -rw- 1932 May 4 2006 21:58:28 -04:00 moreinfo.html
30 -rw- 8539 May 4 2006 21:58:28 -04:00 myhome_ui.html

512212992 bytes total (365142016 bytes free)
TDC_CME_Router#dir CME_GUI
Directory of flash:/CME_GUI/

66 -rw- 4118 Feb 7 2016 21:38:58 -05:00 admin_user.html
67 -rw- 677820 Feb 7 2016 21:39:02 -05:00 admin_user.js
68 -rw- 1029 Feb 7 2016 21:39:02 -05:00 CiscoLogo.gif
69 -rw- 639 Feb 7 2016 21:39:02 -05:00 CME_GUI_README.TXT
70 -rw- 953 Feb 7 2016 21:39:02 -05:00 Delete.gif
71 -rw- 16344 Feb 7 2016 21:39:02 -05:00 dom.js
72 -rw- 864 Feb 7 2016 21:39:04 -05:00 downarrow.gif
73 -rw- 6315 Feb 7 2016 21:39:04 -05:00 ephone_admin.html
74 -rw- 4558 Feb 7 2016 21:39:04 -05:00 logohome.gif
75 -rw- 3978 Feb 7 2016 21:39:04 -05:00 normal_user.html
76 -rw- 78428 Feb 7 2016 21:39:04 -05:00 normal_user.js
77 -rw- 1347 Feb 7 2016 21:39:06 -05:00 Plus.gif
78 -rw- 843 Feb 7 2016 21:39:06 -05:00 sxiconad.gif
79 -rw- 174 Feb 7 2016 21:39:06 -05:00 Tab.gif
80 -rw- 2496 Feb 7 2016 21:39:06 -05:00 telephony_service.html
81 -rw- 870 Feb 7 2016 21:39:06 -05:00 uparrow.gif
82 -rw- 10230 Feb 7 2016 21:39:08 -05:00 xml-test.html
83 -rw- 3412 Feb 7 2016 21:39:08 -05:00 xml.template

512212992 bytes total (365142016 bytes free)

1 Accepted Solution

Accepted Solutions

Try to put this command and check

ip http path flash:/CME_GUI

View solution in original post

2 Replies 2

Try to put this command and check

ip http path flash:/CME_GUI

Thank you so much.  I thought I tried that but I guess I didn't

Next,  My version of CUE is 2.3 and I have the 7.1 package but I have never been able to get the CUE to take the upgrade.  Can anyone help with the steps to upgrade 2.3 to 7.1 please?

Thank you!!!

Michael