CUE ivr cant forward call to hunt group in srst mode

[ismail.ichu]

I have a setup  in one branch and we have centralized . srst router is used to hit a pstn call through fxo then cue ivr and in script it will forward to hunt group in cucm.

But in srst mode call failing after prompt play in cue ivr script .How can we tackle this to forward to hunt group extn .

Do we need go create local hunt group.

Please advice.

[HARIS_HUSSAIN]

Create local hunt groups in SRST with exactly same numbers.

Below post will be helpful

https://supportforums.cisco.com/discussion/11900531/voice-hunt-group-srst-call-manager-fallback

Please rate and mark correct as applicable

Thanks

haris

[HARIS_HUSSAIN]

Configure as below

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/manual/cmeadm/cmesrst.html#reference_6ADFEE8A9D8342E988DD300EA5E103B2

Example for Enabling Hunt Groups for Fallback Support

The following example configures the dial peers to hunt in the following order: (1) explicit preference, (2) longest match in phone number, and (3) random selection. The dial-peer hunt command must be configured for hunt-selection order of explicit preference to support hunt groups during SRST fallback mode.

dial-peer hunt 2

The following example creates a peer hunt group with the pilot number 1111.

		  ephone-hunt 3 peer
		   pilot 1111    << Replace 1111 with your Hunt Pilot Number as in CUCM
		   list 1101, 1102, 1103  << Replace with Hunt List Numbers
		   hops 3
		   timeout 25
		   final 1100    << Replace with Final destination number