01-03-2012 07:17 AM - edited 03-16-2019 08:47 AM
Is there any way to download the CUE existing backup file? I have checked the CUE backup files but unable to find the license info
Regrads,
Shaijal
Solved! Go to Solution.
01-03-2012 07:41 AM
Hi Shaijal,
You are most correct my friend, the license file is not
part of the backup process You can keep a copy
on your FTP server or if you ever need to you can rehost
the license via CCO;
Note You must have a Cisco.com password to access some of the URLs in the following procedure.
Follow these steps to obtain additional licenses for Cisco Unity Express features:
Step 1 Go to the licensing portal at www.cisco.com/go/license and click the link labeled Upload a Rehost Ticket.
Step 2 Click the link labeled Look Up a License.
Step 3 Enter the unique device identifier (UDI) and credentials of the device, then click Continue.
The UDI is printed on a label located on the back of most Cisco hardware devices or on a label tray visible on the front panel of field-replaceable motherboards. The UDI can also be viewed via software using the show license udi command in privileged Exec mode. The UDI has two main components: the product ID (PID) and the serial number (SN).
Step 4 Enter the rehost ticket and click Continue.
Step 5 Verify that the rehost ticket covers the correct features and click Continue.
Step 6 Enter the required information for the owner of the license and click Continue.
Step 7 Review all of the license information and click Submit.
Step 8 Download the license file or receive the license file by e-mail.
Step 9 Repeat the appropriate steps above for each device you want to obtain a license.
Step 10 Copy the license file(s) to a FTP or TFTP server.
http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel7_1/Licensing/Using_CSL.html
Cheers!
Rob
Please remember to tag your threads and help support "Teachers without Borders"
https://supportforums.cisco.com/community/netpro/idea-center/communityhelpingcommunity
01-03-2012 07:41 AM
Hi Shaijal,
You are most correct my friend, the license file is not
part of the backup process You can keep a copy
on your FTP server or if you ever need to you can rehost
the license via CCO;
Note You must have a Cisco.com password to access some of the URLs in the following procedure.
Follow these steps to obtain additional licenses for Cisco Unity Express features:
Step 1 Go to the licensing portal at www.cisco.com/go/license and click the link labeled Upload a Rehost Ticket.
Step 2 Click the link labeled Look Up a License.
Step 3 Enter the unique device identifier (UDI) and credentials of the device, then click Continue.
The UDI is printed on a label located on the back of most Cisco hardware devices or on a label tray visible on the front panel of field-replaceable motherboards. The UDI can also be viewed via software using the show license udi command in privileged Exec mode. The UDI has two main components: the product ID (PID) and the serial number (SN).
Step 4 Enter the rehost ticket and click Continue.
Step 5 Verify that the rehost ticket covers the correct features and click Continue.
Step 6 Enter the required information for the owner of the license and click Continue.
Step 7 Review all of the license information and click Submit.
Step 8 Download the license file or receive the license file by e-mail.
Step 9 Repeat the appropriate steps above for each device you want to obtain a license.
Step 10 Copy the license file(s) to a FTP or TFTP server.
http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel7_1/Licensing/Using_CSL.html
Cheers!
Rob
Please remember to tag your threads and help support "Teachers without Borders"
https://supportforums.cisco.com/community/netpro/idea-center/communityhelpingcommunity
01-03-2012 08:46 AM
Thank you so much Rob
01-03-2012 08:56 AM
I not sure what credential i need to enter in "Device Credentials" and getting below error when I provided my router credential.
Please advice us what need to be given in this field..?
Thanks,
Shaijal
01-03-2012 09:47 AM
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