CUE - UC500

[vikramfonseca]

Hi guys,

I need your help here. I was recently asked for a solution to which I was absolutely stumped. This is what the customer requested...and it's with regards to CUE/UC500

Whenever we go to retrieve our Voicemail, we receive the following message: First new message, sent today at <time>, from <person>.

The customers request is not to have this but to be able to retrieve the message directly.

Is this possible on the CUE/UC500 and if yes, how do I go about it?

I tried searching for the options available on voicemail but came across this...which isn't very helpful.

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel2_3/vmuser/ENU/cue23qsg.pdf

[paolo bevilacqua]

It is not possible to eliminate that announcement.

[vikramfonseca]

Thanks P

[vikramfonseca]

seems 'voicemail conversation subscriber msg-properties brief' from cli does it

[Nicholas Matthews]

You can press 1 a few times to go to the menu, but the voicemail application is not customizable.

-nick

[vikramfonseca]

Thanks nicmath...

[vikramfonseca]

seems 'voicemail conversation subscriber msg-properties brief' from cli does it

[vikramfonseca]

fyi....solution:

seems 'voicemail conversation subscriber msg-properties brief' from cli does it

[paolo bevilacqua]

Thank you for finding the command, sorry to have spoken incorrectly.

I'm asking to have my check and rating removed :)