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Customer Invoices and Purchase Order Numbers

james.norman1
Level 1
Level 1

My company's Customer Number is 400590188 and I work in the accounts payables department.

  I am unable to pull up any invoice#'s or purchase order numbers so i can process Cisco's invoices and credit memo numbers, Such as Invoice# 8276724, PO# 20523.

  Once logged in, I went to 'How to Buy' then 'Cisco Commerce Workplace', then 'Orders' and then 'Invoices'. When I key in the invoice or PO# all the web site shows is 0/zero.

Can you please assist?  My co-workers that access Cisco's web site do not have any issues pulling up or printing invoices/credit memo.

 

Thank-you

James Norman

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