Dear Experts;
I am very new to asterisk.
We have a contact center and customer needs to record all the calls from or to the agents.
I have created a SIP trunk and recording profile as per the call manager 7.1 documenation and Installed Free Asterisk PBX in my VMWARe box and was able to browse the web .
My real concer is how to start the configuration in PBX side.
I got through a post we have to crete sip.conf file and extension.conf in Asterisk.
Should we have to modify these files or have to create new files and where n how to start I am stuck.
Appreciate your help n feedback.
regards
Debashis Rout
