If you configure a calling search space both on an IP phone line and on the device (IP phone) itself, Cisco Unified Communications Manager concatenates the two calling search spaces and places the line calling search space in front of the device calling search space. If the same route pattern appears in two partitions, one contained in the line calling search space and one contained in the device calling search space, Cisco Unified Communications Manager selects the route pattern that is listed first in the concatenated list of partitions (in this case, the route pattern that is associated with the line calling search space).
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There are cases/situations where we have to configure custome CPTONE to resolve FXO disconnect issue. Following are situations which can arise due to FXO disconnect issue:
Phone A calls Phone B, Phone B does not answer. Phone A then goes on-hook but Phon...
Cisco announced major enhancements today to Webex Contact Center. Learn more about the highlights including
better support for the needs of large contact centers worldwide
improvements in the agent and cust...
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