Device Reports from CDR

[Prasanth Abraham]

Hello, 

I have a doubt with  the Device report for the hunt pilot in the CDR. I can see several fields in the report, such as Call Answered, call Abandoned, Call Forward due to no answer (FONA), Call forward due to Busy (FOB) and call failed. 

I was going through the extracted CDR  and filtered it with hunt pilot. I want to understand which fields in the above mentioned (Hunt Pilot, Device Report)  is mapped to the  original CDR file.

Regards

Abraham

[Jitender Bhandari]

Hi Abraham,

See below for details, let me know if you still have questions.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/service/8_6_1/car/car/cardvrr.html#wp1132506

JB

[Prasanth Abraham]

Thanks Jitender.

I was comparing with CDR data and this output. Wondering which field in CDR ( the data we export as csv) will be the "No.of Calls Handled/Answered".  Similarly for other fields too. We were thinking to automate this task and if we can find appropriate fields and the value which it determine it, we can use the logic in our code.

Regards

Abraham