Dialing Outbound issue in Germany variable length dialing

[Dan Batdorff]

I have an issue at our Germany location where a user can edit dial any number adding a # at the end and the call routes thru ok.  If the same user dials the number on hook without the # it will not route.  Off hook works both ways.

I have the following configurations on the Voice gateway.

Any suggestions?

interface Serial0/0/0:15
description *** E1 to PSTN ***
no ip address
encapsulation hdlc
no logging event link-status
no snmp trap link-status
isdn switch-type primary-net5
isdn timer T310 20000
isdn overlap-receiving T302 5000
isdn incoming-voice voice
isdn send-alerting
isdn negotiate-bchan
isdn sending-complete
isdn outgoing-voice info-transfer-capability 3.1kHz-audio
no cdp enable
!

dial-peer voice 200 pots
description *** Outgoing to PSTN ***
destination-pattern 9T
progress_ind setup enable 3
progress_ind alert enable 8
progress_ind progress enable 8
progress_ind connect enable 8
fax rate disable
direct-inward-dial
port 0/0/0:15
!

[Deepak Mehta]

Hi Dan,

Does on hook dialing works for other international number?Do you have two route patterns for international one with # and one without ?

Thanks

[Dan Batdorff]

Yes On hook works when calling international, national and subscriber numbers using a #.

There is a route pattern for both in call manager. One with a # and one without.

Off hook dialing works for both when manually dialed.

[Deepak Mehta]

Thanks Dan ,do you see call go out to the gateway in a failure scenerio?is there any error message.

I have tested this and it works on hook as well off hook both ways so i am not sure if user is doing a mischief here.I would suggest you do a test with same phone config and let us know.