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Direct call to extension

fandhikap
Level 1
Level 1

i have voice gateway that inbound PSTN number (02112345678) to CTI RP UCCX(99999), but my customer need to direct call from PSTN through to extension without get IVR from UCCX (02112345678*10000). can i achieve this configuration?

 

 

here is configuration for incoming call to CTI RP UCCX.

voice translation-rule 12
rule 1 /^\(02112345678\)/ /99999/

 

voice translation-profile INCOMING
translate called 12

 

dial-peer voice 200 voip
description ** Incoming from SIP PSTN **
translation-profile incoming INCOMING
session protocol sipv2
session target ipv4:x.x.x.x
incoming called-number .
voice-class codec 1
voice-class sip dtmf-relay force rtp-nte
voice-class sip options-keepalive up-interval 5 down-interval 5 retry 3
dtmf-relay rtp-nte
no vad
!

 

Thanks

5 Replies 5

George Sotiropoulos
Cisco Employee
Cisco Employee

Hello,

 

Considering that you have already configured the Directory Number 1000 on your system, you may replace on the voice translation-rule 12 command 99999 with 1000:

 

voice translation-rule 12

no rule 1 /^\(02112345678\)/ /99999/

rule 1 /^\(02112345678\)/ /1000/

 

George

Please Rate Posts (by clicking on Star) and/or Mark Solutions as Accepted, when applies

Hi George,
i need both of number to inbound PSTN call, 1 for UCCX and 1 for direct to extension with the same number PSTN.

voice translation-rule 12
rule 1 /^\(02112345678\)/ /99999/ -> this rule for inbound to IVR UCCX

i am using UCCX for Auto Attendant only, 0 for operator 1 for direct to extension. but my customer want to avoid call to IVR then need to direclty call to extension (10000).

Hello,

 

I got the impression that you want the direct line 02112345678 to ring on 1000 instead of 99999 and this is what I described above, wasnt it this case?

 

George

Please Rate Posts (by clicking on Star) and/or Mark Solutions as Accepted, when applies

no, i need to inbound from PSTN 02112345678 to ring 99999 (using IVR) and 02112345678 ring on 10000 (direct to extension without using IVR).
what you describe above replace 02112345678 -> 99999 to 02112345678 -> 10000, but i need both of rule.

Chris Deren
Hall of Fame
Hall of Fame

Just build proper translation patterns in CUCM to point the numbers where you want them to go.