11-14-2013 09:30 AM - edited 03-16-2019 08:25 PM
We're running v7.1.5 cucm and I've set up a few directed call park BLF's. Functionally, they work great. However, when the reversion timer hits the calls are dropped rather than reverting. Regular Call Park is reverting correctly.
Any ideas?
11-14-2013 10:19 AM
Hi Nicholas,
Have you checked the park reversion CSS for the park
numbers in question?
Cheers!
Rob
"Why do the best things always disappear "
- The Band
11-14-2013 01:55 PM
Yes, and the CSS is correct. However, even with an incorrect CSS I would expect a re-order tone of some sort. Presently the calls are just dropped after the timer expires.
11-19-2013 06:19 AM
This function began working when I removed the "Reversion Number" from the Directed Call Park Configuration.
I believe that is where you would you put in the number to which you would like the parked call to ring to once the timer expires, but that doesn't seem to work. Once I removed that field the calls rang back to the extension from which they were parked.
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