cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
701
Views
5
Helpful
2
Replies

Disable "Press any digit to be connected" from Single Number Reach

logan.hillenburg
Beginner
Beginner

Hello,

 

I know I have done this before, but am having trouble finding where and how to disable the "press any digit to be connected" when answering a Single Number Reach call.  On CUCM 11.5.1SU6.  Have a situation where it needs to just answer without having the user do that step.

1 ACCEPTED SOLUTION

Accepted Solutions

Andrew Skelly
Rising star
Rising star

If you want to do this on a case by case basis, then you want to go to the Remote Destination configuration, and under the setting for Single Number Reach Voicemail Policy, change that to "Timer Control".  If you want to change this across the cluster go to System Parameters and change the setting for the same policy to "Timer Control".

Please rate helpful posts by clicking the Chuck Taylor logo!

View solution in original post

2 REPLIES 2

Andrew Skelly
Rising star
Rising star

If you want to do this on a case by case basis, then you want to go to the Remote Destination configuration, and under the setting for Single Number Reach Voicemail Policy, change that to "Timer Control".  If you want to change this across the cluster go to System Parameters and change the setting for the same policy to "Timer Control".

Please rate helpful posts by clicking the Chuck Taylor logo!

This is the correct solution.  After playing around with it the other day, I figured this out!  Forgot to post a reply to this thread.  Thanks, Andrew.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: