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disconnect call if MoH activated for certain amount of time.

PatelKunjal
Level 1
Level 1

Hello,

Is there a way to disconnect call on CUCME 8.6 if call was on hold for certain amount of time.  We had situation where someone place call on hold and call wasn't ended on either side, and music on hold was going on all night.

Thank You in advance

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

Chage this CUCM service parameter: Maximum Hold Duration Timer

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

PatelKunjal
Level 1
Level 1

This is for CUCME....is there a similar parameter in CUCME.

Thank you for reply.