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Beginner

Do EX90 and EX60 support FAC?

When I dial STD/ISD number from EX90/EX60, it does not ask for the Force Authorization Code, as a result, call does not mature.

Is FAC supported to EX90/EX60? If yes, is there any different configuration that is to be done?

I have activated FAC in STD/ISD route patterns and are used by all the other phones in the organization.

The problem is only with EX90 and EX60.

Any resolution on this?        

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Beginner

Hi. This was posted almost 2

Hi. This was posted almost 2-years ago without answering and I have the same question. Does EX90 with latest TC and registered with CUCM running 9.1 supports FAC? We have tested in a customer a call from an EX90 and it doesn't provide FAC tone in order to input the fac code. 

I found on CUCM 9.1 release notes that said that FAC / CMC are supported on Cisco Unified IP Phones running SCCP / SIP and MGCP FXS Ports. But what about Telepresence Endpoints like EX90/EX60?

 

Please advise.

-Jose

Cisco Employee

Endpoints that run the TC

Endpoints that run the TC software do not support FAC or CMC.

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