11-01-2012 09:42 PM - edited 03-16-2019 01:59 PM
When I dial STD/ISD number from EX90/EX60, it does not ask for the Force Authorization Code, as a result, call does not mature.
Is FAC supported to EX90/EX60? If yes, is there any different configuration that is to be done?
I have activated FAC in STD/ISD route patterns and are used by all the other phones in the organization.
The problem is only with EX90 and EX60.
Any resolution on this?
08-04-2014 02:01 PM
Hi. This was posted almost 2-years ago without answering and I have the same question. Does EX90 with latest TC and registered with CUCM running 9.1 supports FAC? We have tested in a customer a call from an EX90 and it doesn't provide FAC tone in order to input the fac code.
I found on CUCM 9.1 release notes that said that FAC / CMC are supported on Cisco Unified IP Phones running SCCP / SIP and MGCP FXS Ports. But what about Telepresence Endpoints like EX90/EX60?
Please advise.
-Jose
10-17-2014 10:54 AM
Endpoints that run the TC software do not support FAC or CMC.
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